Contact Bioventus Customer Care
For questions related to EXOGEN, DUROLANE, GELSYN-3 or SUPARTZ FX in the United States:
For EXOGEN Patient Assistance and Advocacy, call 800-847-2381.
For Patient Balance and Collections, call 877-242-8615.
For all other concerns related to EXOGEN, DUROLANE, GELSYN-3 or SUPARTZ FX, call Customer Service in the US.
For questions related to EXOGEN or DUROLANE Outside the US:
For questions related to Bioventus Surgical, please contact:
- Phone: 800-637-4391, Fax: 888-279-0152, Email: CSSurgical@bioventusglobal.com
- NOTE: Our hours of operation are between 8 am to 8 pm Eastern, Monday through Friday.
For general inquiries that are not related to our products, please use the form below to reach out to us. Note this form routes to a general mailbox and we will review and respond as soon as we can.